Page 2 - Healthcare

delabie.co.uk Terms and Conditions of Sale /

available features Unless otherwise agreed in writing these conditions PROPERTY IN GOODS: CLEANING - MAINTENANCE:
UK RECOMMENDED PRICE EXCL. VAT constitute the only conditions upon which DELABIE Notwithstanding any agreed terms of sale, the goods shall Clean with slightly soapy water only, using a soft cloth or
FROM 01/01/2023 TO 31/12/2023 UK Ltd. ("The Company") is willing to supply the goods remain the property of the seller until payment is made in sponge, rinse and dry thoroughly. Do not use abrasive or
These prices may be subject to change specified. full. The failure to meet a payment deadline may result in the chlorine-based products (with a hydrochloric acid base),
reclamation of these goods. The buyer assumes the risks or dyes.
The Company does not sell directly to members of of loss or damage, regardless of the means of delivery, as PHOTOGRAPHS AND DRAWINGS:
CONTACTS SUITABLE FOR TABLETS AND SMARTPHONES the public: described in "DELIVERY TIMES" and "SHIPPING" above, All photos, drawings or illustrations are for illustrative
as well as liability for the damage they might cause.
- The price list is provided for guidance only and does not
constitute a contract. The wholesalers and installers are WARRANTY AND RESPONSIBILITY: purposes only, without contractual obligation, and may be
subject to change without notice. We reserve the right to
HEAD OFFICE free to determine their prices in accordance with current Our finished goods are warrantied against any modify designs and dimensions without notice and without
& PRODUCTION SITE regulations, taking into account their costs, services and manufacturing defect for a period of 10 years, including recourse. This applies to all references, dimensions,
warranty costs they bear.
18, rue du Maréchal Foch - The Terms and Conditions are valid for all wholesale electronic controls, excluding other electrical accessories information contained in various documents, catalogues,
80130 Friville customers. (e.g. hand dryers, etc.) which have a 3-year warranty from installation guides, price lists and websites, which can be
FRANCE For all other professionals (manufacturers, export, etc.) or the invoice date. This does not apply to products with an modified or discontinued at any time without notice.
expiry date. Spare parts have a one-year warranty.
for any special manufacturing request, please contact us. INTELLECTUAL PROPERTY AND USE OF CONTENT:
This warranty is limited to replacement or repair of
ORDERS AND QUOTATIONS: defective components as determined by our workshops The content (including but not limited to the information,
text, graphics, data, images, photos, visuals, videos and
UK OFFICE These will be processed in order of receipt. in France but excludes the costs of spoilage, handling and soundtrack, and the format of all these elements and our
Henderson House We do not accept open orders or orders for call-off. carriage or compensation, whatever they are. We are not catalogues, websites, etc.) are protected under copyright
Hithercroft Road All orders sent imply acceptance of our general terms and responsible for handling charges and the cost of returning and/or other intellectual property. The contents are the
products to our workshops.
conditions of sale and customers waive any claims that may
Wallingford arise from clauses in their own documentation which may Disasters or major water damage as a result of sole property of their respective editors. Any copying,
Oxon differ. manufacturing defects are covered by our product and/or reproduction, use, adaptation, alteration, modification,
OX10 9DG The customer agrees to these terms from the moment that public liability insurance. translation, dissemination, complete or partial, of content,
whether they belong to DELABIE UK Limited or a third
we receive the order, which cannot be cancelled. Orders Our warranty and responsibility does not include the party which has granted the rights to DELABIE UK Limited,
delabie.co.uk are accepted without obligation to deliver the order in full following: by any means whatsoever, is illegal except for the limiting
in one delivery.
- installation that does not comply with the technical
Our commercial representatives are not authorised specification or current recommended guidelines; rights that are granted below, and/or private copying for
the exclusive use of the copier. The content presented in
to agree additional terms verbally, or to provide verbal - worn parts; our communication and business tools may be subject to
Please contact our Sales Team for details CREATE A PERSONALISED CATALOGUE guarantees beyond those provided in the written contract. - non-compliance with installation, user and maintenance change without notice and are provided without warranty
of your local Sales Representative In the event of default or delayed payment, the Company guides; of any kind, express or implied, and cannot give rise to
(13 Area Sales Managers cover the UK Create your own catalogue using your own product will be entitled to suspend deliveries or cancel existing - other factors independent of our products’ quality, for any right to compensation. Protected content may be
example: detergents or abrasive cleaning products,
market). orders without any claim for damages from the customer. specifically identified by the following copyright notices: ©
selection. In the event of a change in circumstances of the buyer, we the action of hard water, foreign bodies (e.g. gravel, or "All rights reserved".
SALES reserve the right to cancel existing orders or to demand sand, iron filings, scale, etc.), chemical and electrolytic The names and logos appearing in our catalogues and
phenomenon;
payment guarantees.
Tel. 01491 824449 You can personalise it by giving it a project name Our quotes do not amount to specifications; specifiers - lack of supervision, poor storage or poor maintenance; websites are registered trademarks. These distinctive
Fax 01491 825727 and description, by choosing the order for the products and professional installers are solely responsible for the - product modifications or actions by the customer, or a marks are the exclusive property of DELABIE UK Limited
orders@delabie.co.uk to appear and by adding lifestyle images. choice of products according to their intended use, current third party, without our authorisation using non-DELABIE or third parties who have granted the rights to DELABIE
regulations and recommended guidelines. components and/or consumable items. UK Limited. Any use, complete or partial reproduction, or
This catalogue will then be available in Word, PRICE: - products past their expiry date. imitation of these marks is prohibited without prior express
COMMERCIAL ADVICE PDF and Excel formats. Deliveries are invoiced according to the conditions in place The water-tightness of connections, joints and the product consent of DELABIE UK Limited.
housing is the responsibility of the professional responsible
Alteration and modification of the contents or their use
SPECIFICATION SUPPORT at the date of despatch. Prices are given without guarantee for installation, and must be guaranteed by them. Warranty for any purpose other than that authorised, constitute an
Tel. 01491 526820 and they may be changed without notice subject to excludes joints, valves, washers and rubber seals. However infringement of DELABIE UK Limited’s, or a third party’s,
Fax 01491 825727 fluctuations in costs, VAT or other taxes, according to the they would be supplied if the warranty application requires property rights. With the following limitations, DELABIE
prevailing economic conditions.
commercial.advice@delabie.co.uk Price increases will be announced one month prior to their them. Any finishes other than chrome or nickel are also UK Limited grants you the right to download and distribute
excluded from the warranty.
the content:
application, and they apply to quotes and orders in hand. In the event that the product has been discontinued or - where the download function exists
Orders will be despatched free-of-charge for all deliveries manufacturing methods have changed and replacements - for non-commercial purposes
QUOTES & PROJECTS within mainland UK, excluding express deliveries. are not available, similar alternative products will be - in good faith
Tel. 01491 821822 PAYMENTS: offered. Replacement under warranty will not extend the - for maintaining the proprietary notices intact, and for
Fax 01491 825727 Unless otherwise stated, prices quoted are ex-works and duration of the original warranty. the publication or posting of existing content online, if
such information is stated. This right should in no way be
quotes@delabie.co.uk are exclusive of value added tax. All prices will be subject Legal warranty of latent defects applies in any event. interpreted as a trademark or copyright license for the
BIM: DELABIE’S CORE PRODUCTS to any value added tax at the appropriate rate. Payment SPARE PARTS: aforementioned content.
terms, subject to credit approval and prior agreement, are
ARE NOW AVAILABLE strictly 30 days from invoice date. According to individual Spare parts and mechanisms that are essential to ensure
TECHNICAL SUPPORT credit conditions and/or insurance requirements The the correct operation of our products will be held in stock PERSONAL DATA PROTECTION:
In line with the General Data Protection Regulation
for the duration of the guarantee. They are listed at the
Tel. 01491 821821 To meet the requirements of BIM technology, Company reserves the right to request payment in advance back of our catalogues. (GDPR), DELABIE is doing everything necessary to limit
Fax 01491 825727 DELABIE has modelled its core products. of despatch of goods on receipt of order. We do not give to a bare minimum the collection of personal data, and its
technical@delabie.co.uk discounts for early payment. RETURNS: conservation and ensure its protection.
Goods may not be returned to us for credit without our prior
The company understands and will exercise its statutory
Available in 3 formats - REVIT, IFC and ARCHICAD, right to claim interest and compensation for debt recovery written approval obtained by the buyer from the Company DELABIE only uses this data for its own use for purposes of
information and commercialisation of its products. It is not,
the files can be downloaded via the relevant product data costs under the Late Payment of Commercial Debts and they are received in a good state (determined by our under any circumstances, given to third parties.
goods inwards department). All transportation costs for
sheet or via datashare. (interest) Act 1998 legislation if invoices are not paid returned goods must be paid by the buyer. Goods must be The right of access, rectification, removal and opposition
according to agreed credit terms.
to the processing in addition to the limitation and
In the case of late payment a cash payment may be returned to our factory* with good protective packaging.
The list of references available in BIM format is available required, replacing existing conditions. Deliveries less than a month old will be refunded at the transferability of your data is possible on request to our
Data Protection Officer (DPO) at DELABIE via email
in Our Services - BIM Files. We will not accept any set-off, only our assets have a legal invoiced price. For deliveries older than one month, (dpo@delabie.fr) or recorded delivery with a photocopy of
value. a deduction will be made for checking, handling and a photo ID to the following address: DELABIE, Henderson
administration costs. A repair and re-stocking fee will apply
DELIVERY TIMES: where appropriate. House, Hithercroft Road, Wallingford, OX10 9DG.
Despatch dates are indicative only and we shall not be Product returns are not permitted in the following To improve our services and for training purposes, calls
liable for any delay or failure in carrying out our obligations circumstances: discontinued products, specially to DELABIE may be recorded. These recordings will not
where the delay or failure to deliver is caused by risks of manufactured products, technical or aesthetic evolution be retained, and will be systematically deleted within
TRENDS THE MAGAZINE: THE DESIGN manufacturing or where the cause is beyond our control. of the product since the date of purchase, scratched or a maximum period of 48 hours.
Delivery delay will not give rise to compensation payment
Certification TRENDS TAB or goods rejection. damaged products, products purchased more than one TERRITORIAL EXCLUSIVITY:
Our wholesalers are authorised to sell in the UK and its
year previously, products with an expiry date. If sent to
ISO 9001: 2015 SHIPPING: DELABIE, those products outside the scope of returns offshore territories. For all other countries, the Company
quality management Browse the “Trends by DELABIE” magazine intended Orders are sent to our distributors. We do not deliver to site. will be immediately destroyed/recycled, and will not be has entered into exclusive agreements with import and
systems for those who are passionate about Design and the art The buyer assumes responsibility for carriage and packing returned to the customer. distribution companies.
of the “Beautiful”. costs for deliveries outside mainland UK. The carrier is The schedule of standard deductions is as follows: In this context, our UK customers cannot sell our products
- return less than 1 month: refund at invoiced price
outside their national borders unless they have express
solely responsible for their delivery, and in the event of delay,
Discover the 4 universes of “Trends” with major missing items, damage or other dispute, the customer must - return between 1 and 3 months: deduction of 15% agreement from us.
- return between 3 months and 1 year: deduction of 30%
indicate this via the delivery driver’s paperwork (either
international projects, specification trends as well electronically or in hard copy) AND follow up with written - return after 1 year: no refund possible. JURISDICTION:
These terms of business are governed by English and Welsh
as interviews with prominent designers and architects notification sent by recorded delivery within 24 hours. - return without prior agreement: additional deduction law. Acceptance of an order in stock constitutes a contract
ACS who talk about their projects and their passions. A copy of this letter must be addressed to us. of 5% of the value of the goods with a minimum value under English and Welsh law. All disputes arising from the
Certificate of Sanitary Conformity. CLAIMS: of £50 excl. VAT. contract in connection with these terms shall be subject
* DELABIE S.A.S.
All DELABIE products conform No claim will be allowed where the delay in reporting 18, rue du Maréchal Foch to the exclusive jurisdiction of the English Court, even if
to the CPDW* directive modified exceeds 8 days following receipt of the goods. 80130 Friville Escarbotin – FRANCE there is an appeal and there are multiple defendants, and
29/05/1997, and the French Ministry The whole of the delivery cannot be rejected because of regardless of the delivery location or stipulated payment.
The Company may vary these terms of business from time
of Health circular DGS/SD7A2002 partial damages and shortages. to time by giving you reasonable written notice. All clauses
no. 571 dated 25/11/2002. to the contrary will be considered void by the mere fact of
* Construction Products in Contact having dealt with our company.
with Drinking Water (European Commission).
Copy forbidden without our written agreement.
DELABIE UK Limited Reg No: 1764854 England